This is an order that comes with same order # for both delivery and pick up... On your manifest it shows to Delivery an item "A" and pick up an item "B" For example, you have a delivery for a shower chair with back and a pick up for a transfer bench.
Click on the delivery order to complete first
Back on the order page, the pickup order shows canceled (This doesn't necessarily mean that the order has been canceled) The delivery and pickup order is counted as one since they both share same order # so in this case after completing the delivery the system shows cancel on the pickup.
Click on the pickup order to complete the order
You have successfully completed a switch out order.